Terms of Service

Effective date: April 22, 2026

Please read carefully. These Terms contain a binding arbitration agreement and a class-action waiver in Section 14. By creating an account or using LIRA, you agree to resolve disputes individually through arbitration and waive your right to a jury trial and to participate in a class action, except as expressly provided.

1. Who we are; acceptance

These Terms of Service ("Terms") are a legal agreement between you and LIRA Study LLC, an Arizona limited liability company doing business as "LIRA" ("LIRA," "we," "us," or "our"). By creating an account, accessing, or using the LIRA web application, backend API, or any related service (collectively, the "Service"), you agree to be bound by these Terms, our Privacy Policy, and our Disclaimer. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction (typically 18), you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not directed at children under 13, and we do not knowingly collect data from them (see the Privacy Policy).

3. Account and security

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts engaged in abuse, fraud, scraping, automated access without permission, or any use that violates these Terms or applicable law.

4. Subscriptions, automatic renewal, and cancellation

Billing.Paid tiers (currently "Pro" and "Max") are billed in advance on a recurring monthly basis through Stripe, Inc. ("Stripe"). Prices, features, and usage caps for each tier are displayed on our pricing page and at checkout. By subscribing, you authorize LIRA and Stripe to charge the payment method you provide for the applicable subscription fee and any applicable taxes, on the then-current billing cycle, until you cancel.

Automatic renewal — express consent. Unless you cancel, your subscription will automatically renew at the end of each billing period at the then-current price. By completing checkout, you are providing your express affirmative consent to recurring charges.

Click-to-cancel.You can cancel at any time, for any reason, without calling or emailing us. Go to Settings → Subscription (or use the "Manage subscription" link in any billing email) and click Cancel subscription. Cancellation stops future charges; access to paid features continues through the end of the current billing period. We do not issue prorated refunds for partial periods unless required by applicable law.

Price changes.We may change prices with at least 30 days' notice by email or in-app. Price changes do not apply to the current billing period already paid. If you do not accept the new price, cancel before the next renewal.

California subscribers.California residents have specific rights under the California Automatic Renewal Law (Bus. & Prof. Code §17600 et seq.), including the right to cancel online without navigating any retention flow. Nothing in these Terms limits those rights.

5. Acceptable use

You agree not to:

  • Reverse-engineer, decompile, scrape, redistribute, or commercially resell the Service or its output;
  • Use the Service to build a competing product or to train any machine-learning model;
  • Upload content that is unlawful, infringing, defamatory, hateful, sexually explicit, or otherwise objectionable;
  • Upload malware, run exploits, probe for vulnerabilities, or circumvent rate limits or access controls;
  • Use AI-generated content from LIRA to cheat on any exam — including the MCAT, NCLEX, or any other assessment. The MCAT is administered under strict rules by the Association of American Medical Colleges (AAMC); use of any outside resource during the exam is prohibited by the AAMC and may result in score cancellation, reporting to medical schools, and other consequences. LIRA is for out-of-exam study only;
  • Attempt to extract, reconstruct, or disclose our proprietary prompts, system instructions, or model configurations;
  • Impersonate any person or misrepresent your affiliation with any person or entity;
  • Use the Service in violation of any applicable law, rule, regulation, or export control.

6. Your content; your license to us

You own your content.You retain all right, title, and interest in the content you submit to the Service (questions you log, notes, flashcards, full-length scores, profile information — collectively "User Content").

Limited license to us. You grant LIRA a worldwide, non-exclusive, royalty-free license to store, process, transmit, display, and create derivative works of your User Content solely to operate, maintain, secure, support, and improve the Service for you, and to generate aggregated and de-identified analytics. We do not sell your User Content. We do not use your User Content to train third-party AI models (see the Privacy Policy for details on the AI providers we use and how they handle your data).

Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without obligation.

7. AI-generated content

LIRA uses large-language-model providers (currently Anthropic, PBC) to generate explanations, flashcards, coaching replies, predicted scores, and other output (collectively, "AI Output"). AI Output is generated by a machine-learning system and may be inaccurate, incomplete, or misleading. Do not rely on AI Output as the sole basis for any high-stakes decision, including whether to sit an exam, which score to apply to medical school with, or how to interpret your progress. Verify factual claims against authoritative sources (AAMC materials, textbooks, primary literature) before acting on them. See the Disclaimer for the full scope.

AI Output is not professional advice and does not establish a tutor–student, attorney–client, or healthcare-provider–patient relationship.

8. Intellectual property; our rights

The Service — including its interface, underlying code, database schemas, prompts, system instructions, compiled analytics, branding, logos, and documentation — is owned by LIRA or our licensors and is protected by copyright, trademark, and other intellectual-property laws. "LIRA," our logo, and related marks are our trademarks. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial study.

Third-party marks. References on the Service to MCAT®, UWorld®, Kaplan®, Blueprint®, Princeton Review®, Anki®, Jack Westin®, Khan Academy, and other third-party names are for identification purposes only under the doctrine of nominative fair use. LIRA is not affiliated with, sponsored by, or endorsed by any of these trademark holders.

9. Copyright (DMCA) notices

If you believe material on the Service infringes your copyright, send a notice compliant with 17 U.S.C. §512(c)(3) to legal@lirastudy.com with: (i) your physical or electronic signature; (ii) identification of the copyrighted work claimed to be infringed; (iii) identification of the allegedly infringing material and its URL; (iv) your contact information; (v) a statement that you have a good-faith belief the use is not authorized; and (vi) a statement, under penalty of perjury, that the information is accurate and you are authorized to act. We may remove material and terminate repeat infringers' accounts.

10. No score guarantee

LIRA does not promise, guarantee, or warrant any particular exam score, score increase, pass rate, admission outcome, or other result. Claims by third parties about LIRA's effect on outcomes are not endorsed by us unless in writing signed by an authorized representative.

11. Warranty disclaimer

The service is provided "as is" and "as available," without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or availability. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI Output will be accurate. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, in no event will LIRA, its affiliates, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, or cost of substitute services, arising out of or related to your use of or inability to use the Service — whether based in contract, tort (including negligence), strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages.

Our aggregate liability for all claims arising out of or related to the Service is limited to the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limits may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless LIRA and its affiliates, officers, employees, agents, and licensors from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use or misuse of the Service; (c) your violation of these Terms; or (d) your violation of any law or the rights of any third party.

14. Binding arbitration; class-action waiver

Informal resolution first. Before filing a claim, you agree to attempt to resolve the dispute informally by emailing legal@lirastudy.com with a description of the dispute and the relief you seek. We will attempt to resolve the dispute informally within 60 days.

Arbitration. If the dispute is not resolved, you and LIRA agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as expressly provided below. The arbitrator, not any federal, state, or local court, has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement. The Federal Arbitration Act governs this Section.

Class-action waiver.You and LIRA agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one person's claims, and may not preside over any form of representative or class proceeding.

Small-claims / injunctive carve-out.Either party may (a) bring an individual action in small-claims court for claims within that court's jurisdiction, or (b) seek injunctive or other equitable relief in court to protect intellectual-property rights.

30-day opt-out. You may opt out of this arbitration agreement by emailing legal@lirastudy.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email. Opting out does not affect any other provision of these Terms.

15. Governing law; venue

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules, and by applicable U.S. federal law. Subject to the arbitration provisions above, any action not subject to arbitration must be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction there.

16. Termination

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate your access for violations of these Terms, for legal or security reasons, or if we cease offering the Service. Sections 6 (licenses), 8–15 (IP, DMCA, disclaimers, liability, indemnification, arbitration, governing law), and 18 (miscellaneous) survive termination.

17. Changes to these Terms

We may update these Terms. If a change is material, we will provide notice by email or in-app at least 30 days before the effective date, except that changes required by law may take effect immediately. Continued use of the Service after the effective date constitutes acceptance. If you do not accept, stop using the Service and cancel any paid subscription before the effective date.

18. Miscellaneous

These Terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and LIRA regarding the Service. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them freely. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship.

19. Contact

Questions about these Terms? Email support@lirastudy.com. For legal notices, including DMCA and arbitration opt-outs, email legal@lirastudy.com. For privacy requests, see the Privacy Policy.